Terms of service

Last Updated: December 5th, 2025
Effective Date: December 5th, 2025

1. Introduction and Acceptance

These Terms of Service (“Terms“) govern your access to and use of the website, services, content, AI Co-Pilot, and video courses (collectively, the “Services“) provided by Lionrock Labs Limited (“we,” “us,” or “our“).

By registering for an account, accessing, or using our Services, you (“User,” “you,” or “your“) confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms in their entirety, you are prohibited from using the Services.

2. Definitions

“AI Co-Pilot” refers to the artificial intelligence chat interface and guidance system powered by third-party models, including but not limited to DeepSeek.
“Content” refers to all materials provided through our Services, including but not limited to text, graphics, images, audio, video, software, and AI-generated outputs.
“Course Materials” refers to the video courses (which we also refer to as “courses,” “guides,” “income strategies,” “playbooks,” “blueprints,” “frameworks,” “guides,” and “modules”), written materials, worksheets, advice, and any other educational and informational content offered as part of the Services.
“Input” refers to the data, prompts, or information you submit to the AI Co-Pilot.
“Output” refers to the data, information, or content generated by the AI Co-Pilot in response to your Input.
“Subscription Plan” refers to the tier of service you have selected (e.g., Starter, Pro).

Section 1: Account and Subscription Terms

1.1 Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

1.2 Account Registration and Security

You agree to provide accurate, current, and complete information during the registration process.
You are solely responsible for safeguarding your account credentials and all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately.

1.3 Subscription Plans and Billing

Fees: You agree to pay all fees for the subscription plan you select. All fees are non-refundable, except as expressly set forth in our Refund Policy (Section 1.6).
Billing Cycle: Subscription fees are billed in advance on a recurring (annual) basis and will automatically renew until canceled.
Price Changes: We reserve the right to modify subscription fees at any time. You will receive at least thirty (30) days’ notice of any changes via email or a notice within the Services.
Taxes: All fees are exclusive of taxes, levies, or duties, which you are solely responsible for paying.

1.4 Usage Quotas and Fair Use

Your access to the AI Co-Pilot is subject to the usage quotas (“Message Limits”) defined by your Subscription Plan:

Starter Plan: 5 prompts/messages per month
Pro Plan: 50 prompts/messages per day

Unused messages do not roll over to subsequent billing or calendar periods.

We reserve the right to monitor for abuse and to restrict or suspend accounts that attempt to circumvent Message Limits, including through the creation of multiple accounts.

1.5. Cancellation and Termination

By You:
You may cancel your subscription at any time through your relevant account settings or by contacting us. Cancellation will take effect at the end of your current billing period, and you will not receive a prorated refund.

By Us:
We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms, non-payment of fees, or any unlawful or fraudulent activity.

Upon termination or cancellation of your account:
a. Your right to access and use the Services, including the AI Co-Pilot and Course Materials, ceases immediately.
b. We may, at our discretion, permanently delete your account data, including your conversation history and personal information, in accordance with our data retention policies outlined in our Privacy Policy. You are solely responsible for exporting any data you wish to retain prior to termination.

1.6. Refund Policy

You may cancel your subscription at any time. Cancellation will take effect at the end of your current annual billing cycle, and you will not be charged again.

All sales are final. Due to the digital nature of our products, which provide immediate and full access to our strategies, frameworks, and proprietary tools (including our knowledge base and AI Co-Pilot), we do not offer refunds or credits for partial periods. By subscribing, you acknowledge this no-refund policy.

Our Commitment to Quality & Fair Exceptions:
We stand behind the quality and functionality of our service. Therefore, refunds may be considered, at our sole discretion, in the following specific scenarios:

Substantial Service Failure: If a core, paid feature (e.g., the AI Co-Pilot or course platform) is substantially non-functional due to a fault on our end, and we cannot resolve it within 72 hours of your formal notification.
Service Not Delivered: If you do not receive access to the core service you purchased after completion of payment.

Refunds are explicitly not provided for:

Change of mind or dissatisfaction.
Failure to achieve desired results.
Inability to utilize the service due to your own technical environment.
Lack of engagement or time to use the product.

No Refunds for Subjective Dissatisfaction: You agree that a request for a refund will not be granted based on subjective dissatisfaction, including but not limited to:

Your personal (or another person’s) assessment of the quality, usefulness, or value of our Services.
The quantity of content, features, or materials provided.
The speed at which the service is delivered or performed.
A change in your personal circumstances, needs, or expectations.
Your inability to achieve a desired or anticipated result through the use of our Services.

How to Request a Refund:
All refund requests must be submitted in writing to support@lionrocklabs.com and include a detailed description of the issue. Requests are evaluated on a case-by-case basis. We will always attempt to resolve any technical issues before authorizing a refund.

1.7. User Representations and Warranties

You represent and warrant that:
a. All information you provide to us is accurate, current, and complete.
b. Your use of the Services will comply with all applicable laws, rules, and regulations.
c. Your Input does not and will not violate any third-party rights, including intellectual property, privacy, and publicity rights.
d. You are solely responsible for ensuring your use of the Output is lawful and does not infringe upon any third-party rights or violate any laws.

Section 2: License to Course Materials

2.1. Grant of License

Upon payment of the applicable fees, Lionrock Labs Limited grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and view the Course Materials for your personal, non-commercial use for the duration of your active subscription.

2.2. Restrictions

You agree you will not:
● Download, record, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Course Materials for any other purpose without our prior written consent.
● Share your account login credentials to allow others to access the Course Materials.
● Use the Course Materials to create a competing product or service.

Section 3: AI Co-Pilot Terms of Use

3.1. AI-Generated Content Disclaimer

The AI Co-Pilot generates content based on patterns in data. You acknowledge and agree to the following:

● No Professional Advice: Output from the AI Co-Pilot is for informational purposes only and does not constitute legal, financial, tax, medical, or other professional advice. You should consult with a qualified professional for specific advice tailored to your situation.
● Accuracy and Reliability: We do not warrant the accuracy, completeness, reliability, or timeliness of any AI-generated Output. The AI may generate incorrect, biased, or outdated information. You are solely responsible for independently fact-checking and verifying any Output before relying on it.
● Third-Party AI: The AI Co-Pilot is powered by third-party models, including DeepSeek. We are not responsible for the underlying model’s performance, limitations, or any changes made by the third-party provider.
● No Reliance on Output: You acknowledge and agree that any reliance you place on information or content generated by the AI Co-Pilot is strictly at your own risk. We expressly disclaim all responsibility and liability for any actions you take or refrain from taking based on the Output of the AI Co-Pilot. You are solely responsible for verifying the accuracy, appropriateness, and completeness of all Output before using, publishing, or relying on it.
● Always consult with your own financial, professional, and legal advisors before making any business, career, or financial decisions.

3.2. Acceptable Use

You agree not to use the AI Co-Pilot to:
● Generate content that is illegal, harmful, fraudulent, defamatory, obscene, pornographic, harassing, hateful, or otherwise objectionable.
● Infringe upon the intellectual property rights, privacy rights, or other rights of any third party.
● Reverse engineer, decompile, or extract the source code, underlying models, or prompts of the AI Co-Pilot.
● Use any automated means (e.g., bots, scripts) to interact with the AI Co-Pilot beyond your allotted Message Limits.
● Input any sensitive personal information (including but not limited to health information, financial data, government IDs, or any special categories of personal data as defined by the GDPR and other laws where you reside).

You agree not to input any of the following into the AI Co-Pilot:
a. Sensitive Personal Data: Any information defined as “sensitive” under applicable law (e.g., GDPR), including health data, biometric data, religious or philosophical beliefs, sexual orientation, or trade union membership.
b. Confidential Information: Any third-party trade secrets or confidential information that you do not have the right to disclose.
c. Personally Identifiable Information (PII): Social security numbers, driver’s license numbers, financial account numbers, or any information that could lead to identity theft.
d. Minors’ Data: Any personal data from individuals under the age of 18.

3.3. Data Retention and Privacy

● Conversation Retention: We may retain your conversation history with the AI Co-Pilot for a period of thirty (30) days to ensure service functionality and for support purposes. After this period, your conversation history is automatically and permanently deleted from our systems.
● Privacy: Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with applicable data protection laws, including the GDPR and CCPA.

Section 4: Intellectual Property

4.1. Ownership by Lionrock Labs Limited

We own and retain all right, title, and interest in and to the Services, including our website, Course Materials, the underlying software, the AI Co-Pilot’s unique prompt structures and training, and all related intellectual property rights.

4.2. Your Content

● Input: You retain ownership of the Input you provide to the AI Co-Pilot. By providing Input, you grant us a worldwide, royalty-free license to use, process, and transmit that Input solely for the purpose of providing and improving the Services.
● Output: Subject to your compliance with these Terms, we assign to you our rights, title, and interest in the Output generated for you. However, you acknowledge that similar Output may be generated for other users.

4.3. Prohibition on Scraping and Model Training

You are strictly prohibited from using any content from our Services, including but not limited to Course Materials, AI-generated Output, or any other text, to train, fine-tune, or create any artificial intelligence or machine learning model. This includes using automated tools (e.g., “scrapers,” “crawlers”) to extract data from our Services for any purpose.

4.4. Prohibition on Scraping and Automated Access

You may not use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Services or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Services, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Services.

Section 5: Disclaimers and Limitation of Liability

5.1. General Disclaimers

THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. WE SPECIFICALLY DISCLAIM ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE AI CO-PILOT WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE OUTPUT PROVIDED BY THE AI CO-PILOT WILL BE ACCURATE, RELIABLE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.

5.2. Specific Disclaimers

● No Guarantees of Success: We do not guarantee that you will achieve any specific business outcomes, financial gains, or results by using our Services. Results can vary significantly. There is no guarantee you will achieve any specific level of earnings or financial success using our Services. The examples and statements of potential earnings and lifestyle benefits featured in our Course Materials, on social media, in testimonials, in our interactions and communications with you, or in our marketing materials are illustrative examples only of what is possible. They are not typical and should not be interpreted as average, expected, or guaranteed outcomes. Your success depends entirely on your individual effort, skills, financial resources, market conditions, and other factors beyond our control. Past performance of others is not a reliable indicator of your future results. This service’s guides, frameworks, ideas, and systems require substantial work, dedication, and business acumen. Many users may not achieve significant financial results or the depicted lifestyle. Always consult with your own financial, professional, and legal advisors before making any business, career, or financial decisions.

● No Guarantees of Results: The Course Materials are provided for educational and informational purposes only. We make no guarantees, representations, or warranties regarding any specific outcomes, earnings, or business results you may achieve by applying the concepts taught in the Course Materials. Your success depends on your individual effort, dedication, and unique circumstances.
You acknowledge and agree that any reliance you place on information or content from the Course Materials is strictly at your own risk. We expressly disclaim all responsibility and liability for any actions you take or refrain from taking based on the Course Materials. You are solely responsible for verifying the accuracy, appropriateness, and completeness of all Course Materials before using or relying on them.
The marketing language on this site is intended to illustrate the potential of our strategies and should not be taken as a literal promise or guarantee of specific earnings or outcomes. Any examples, testimonials, or aspirational language used are not typical and are not a guarantee that you will achieve the same results. Your individual success depends on your own efforts, skills, and market conditions. We do not promise that you will attain any specific level of income or result by using our services.

Always consult with your own financial, professional, and legal advisors before making any business, career, or financial decisions.
Our educational content is for informational purposes and is not a substitute for formal, personalized advice from a qualified legal, financial, or tax professional.

● No Financial or Investment Advice: Any content, information, or guidance related to finance, investing, or cryptocurrencies within our video courses, AI Co-Pilot responses, or any other materials is provided for general educational and informational purposes only. Nothing we provide shall be construed as personalized financial advice, a recommendation to buy or sell any specific security, investment, or asset class, or an endorsement of any particular investment strategy. We are not registered as financial advisors, broker-dealers, or investment advisors. Investing involves substantial risk, and you should be aware that the possibility of loss exists in any investment decision. Past performance of any investment discussed is not indicative of future results. You are solely responsible for your own investment decisions and should conduct your own independent research and consult with a qualified, licensed financial advisor before making any investments.

● Service Availability: We do not guarantee that the Services will be uninterrupted, secure, or error-free. We may modify, suspend, or discontinue any part of the Services at any time.

● Third-Party Services: We are not responsible for the actions or inactions of third-party services we rely on, such as (but not limited to) DeepSeek, DigitalOcean, Vimeo, Hostinger, or Stripe.

● Third-Party Service Dependency: The Services rely on, and are subject to, the performance and availability of third-party services, including but not limited to the DeepSeek API, DigitalOcean, Vimeo, Hostinger, and Stripe. We are not responsible for any downtime, performance issues, modifications, or discontinuation of such third-party services, and we shall have no liability for any such issues.

5.3. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LIONROCK LABS LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS (USD $100) OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

5.4. Indemnification

You agree to defend, indemnify, and hold harmless Lionrock Labs Limited, its affiliates, and its respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including any copyright, trademark, trade secret, or privacy right; or (d) any claim that your Input or use of an Output caused damage to a third party.

5.5 AI-Generated Content Disclosure

Certain elements of the Course Materials, including the instructional text/script and the instructor avatars, were created with the assistance of AI tools. Some of the instructional text/script in the video courses was developed using Large Language Models (e.g., DeepSeek) and meticulously curated by humans. The video avatars and audio are AI-generated via HeyGen and are not real video recordings of a person. This use of technology allows us to enhance the quality and scalability of the learning experience.

5.6 Website Images and Intellectual Property

The visual content on this website, including images and graphics, comes from various sources.

Some are created by us and are our intellectual property.
Others are licensed from third parties including free logos and video thumbnails from Canva, and free stock photos from Vecteezy.

You are not permitted to copy, download, or use any of the images from this site (whether ours or from third parties like Canva or Vecteezy) for your own purposes. The presence of an image on our site does not grant you a license to use it elsewhere. For questions about licensing a specific image, please contact us, and we can direct you to its source.

Section 6: General Provisions

6.1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

6.2. International Compliance

We operate our Services in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the United Kingdom Data Protection Act 2018 (as Amended), and the California Consumer Privacy Act (CCPA). Our data processing practices are detailed in our Privacy Policy.

6.3. Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@lionrocklabs.com with the word “DISPUTE” in the subject line of the email. If we cannot resolve the dispute within thirty (30) days, you agree to resolve any claims through final and binding arbitration in Hong Kong SAR, unless you opt out of arbitration within thirty (30) days of agreeing to these Terms.

6.4. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

6.5. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices published by us, constitute the entire agreement between you and Lionrock Labs Limited concerning the Services and supersede all prior agreements.

6.6. Contact Information

If you have any questions about these Terms, please contact us at:
Lionrock Labs Limited
Unit 7, 8/F., Tower B
83 King Lam Street, Lai Chi Kok
Hong Kong
support@lionrocklabs.com

6.7. Arbitration Agreement and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.

a. Informal Resolution First. You and Lionrock Labs Limited agree to attempt to resolve any dispute, claim, or controversy informally for at least thirty (30) days before initiating any arbitration or court proceeding.

b. Agreement to Arbitrate. If the dispute is not resolved informally, you and Lionrock Labs Limited agree that any dispute or claim relating to these Terms or your use of the Services will be finally resolved by binding, individual arbitration, rather than in court. The arbitration will be administered by the established dispute resolution provider in Hong Kong SAR.

c. Waiver of Class Actions. YOU AND LIONROCK LABS LIMITED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

d. Opt-Out. You can opt-out of this arbitration agreement by notifying us in writing at Lionrock Labs Limited, Unit 7, 8/F., Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong within thirty (30) days of first accepting these Terms.

6.8. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days’ notice prior to any new terms taking effect, either by email to the address associated with your account or by posting a notice within the Services. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms.

6.9. Survival

Upon termination of these Terms or your account, any provision which, by its nature or express terms should survive, will survive termination. This includes, but is not limited to, the following sections: Section 1.5 (Cancellation and Termination), Section 2.2 (Restrictions), Section 3.1 (AI-Generated Content Disclaimer), Section 4 (Intellectual Property), Section 5 (Disclaimers and Limitation of Liability), Section 5.4 (Indemnification), and Section 6 (General Provisions).

6.10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor or materials, or failures of public networks or telecommunications.

6.11. Export Control

You agree to comply with all applicable export and re-export control laws and regulations of the country where you reside, such as the U.S.’s Export Administration Regulations maintained by the U.S. Department of Commerce, and trade and economic sanctions maintained by the U.S. Treasury Department’s Office of Foreign Assets Control.

Section 7: Copyright Policy and Digital Millennium Copyright Act (DMCA) Notice

7.1. Intellectual Property Claims

We respect the intellectual property rights of others and expect our users to do the same. It is our policy to respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws.

7.2. Contact Us First

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please contact us first at support@lionrocklabs.com (with the word “COPYRIGHT” in the subject line) before initiating any legal proceedings. We are committed to working with you to resolve any legitimate issues promptly and amicably.

7.3. DMCA Takedown Notice Requirements

If you choose to submit a formal DMCA takedown notice, your written communication must include the following information, as required by 17 U.S.C. § 512(c)(3):

a. A physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed right.
b. Identification of the copyrighted work or intellectual property you claim has been infringed.
c. Identification of the material that you claim is infringing, with information reasonably sufficient to permit us to locate the material (e.g., a URL).
d. Your contact information, including your address, telephone number, and email address.
e. A statement that you have a good faith belief that the use of the material is not authorized by the rights owner, its agent, or the law.
f. A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

7.4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification. We will forward it to the original complainant. If they do not file a court action, we may, at our discretion, restore the content.

Please send all such communications to our designated agent for notice of copyright infringement at:
Lionrock Labs Limited
Unit 7, 8/F., Tower B
83 King Lam Street, Lai Chi Kok
Hong Kong
support@lionrocklabs.com

TERMS OF SERVICE